*Why
outsource your processing to Reliant Processing,
Inc.?
- Loan
processing is our sole business.
- Reliant
Processing, Inc. is designed around the
workflow of processing, not sales.
- We
are not a broker so you can rest assured
we will never solicit your clients.
- You
will avoid the expense & frustration of
hiring, training, firing, & re-training
in-house processors.
- You
will reduce your overhead by eliminating
salaries, benefits, sick time, vacation
time, worker's comp, etc.
- You
will free up expensive office space for
marketing and originating.
- You
will find contract loan processing helps
to dramatically streamline your business.
*What
is the loan originator responsible for?
- Selecting the lender, loan program, running
a credit report (tri-merge), and locking
the rate.
- Submitting a completed Processing Submission
Form, a completed and signed 1003, GFE,
TIL, and disclosures.
- Collecting the supportive documentation
from the borrower and forwarding it to us
along with the loan package.
- We can contact your borrowers for additional
information for you if you would prefer.
*How
do I e-mail my Point files to you?
| If
you use MS Outlook or Outlook Express: |
- From
the File menu in any Prospect or Borrower
file, click on E-Mail.
- Select
Point Data File.
- Select
"Send to".
- Input
"debbie@reliantprocessing.com"
as the email address.
- Enter
the borrower's last name in the Subject
line.
- Add
any additional message that you may wish
to include.
- Then
just click the "Send" button.
|
|
If you use a web-based
email (yahoo, hotmail, aol, etc.):
|
- Open
your email account and go to the area where
you create a new email message.
- Locate
the "attach a file" button (or
something similar).
- Search
for the file you wish to attach. It should
be located in this directory on your computer:
c:/pntdata/borrower/
- Click
on the file to attach it to your email.
- Send
to "debbie@reliantprocessing.com"
- Enter
the borrower's last name in the Subject
line.
- Add
any additional message that you may need
to include.
- Then
just click the "Send" button.
Feel
free to contact us to go over the procedure
if you are unsure of the process.
|
*What
is your turn time?
Normally
a file is reviewed within 24 hours of receiving
it. As you know, the processing time for a file
depends on a number of factors including the type
of loan, how complete the file is when submitted
to us, how quickly the title companies and appraisers
are, how cooperative your borrowers are, etc. Taking
this into consideration, it is in everyone's
best interest for us to complete the process as
quickly as possible.
*How
will your staff represent themselves?
All
correspondance from us will indicate that
we are the Processing Center for __"Your"__
Mortgage Co.
*What
are your fees?
Please
see our fee schedule.
*How
does Reliant Processing, Inc. get paid?
We
send an invoice to escrow/title. Our fee is
added to the HUD-1 as the processing fee and
we are paid from escrow similar to any other
3rd party charge.
*How
do I get a final package back after the loan closes?
Once
a file is closed, we provide you with a scanned
copy of the final package for your records.
All hard copies are shredded after a file
is closed.
*What
about compliance?
Ultimately,
compliance is the broker's responsibility.
However, we will assist you to help make sure
all issues are covered.
*How
do I get started with Reliant Processing,
Inc?
Simply
complete a loan processing
agreement and fax it to us at (503) 487-6762,
or email it to debbie@reliantprocessing.com.
There is no waiting period so we can get started
as soon as your files arrive to us. To speed
up the processing of your files you may send
them to us via fax or e-mail, and follow up
by sending the physical file through courier,
regular mail, or overnight service. Visit
our Getting Started
section for additional information.
